Support Center
We're here to help you 24/7
Get instant help with your Yono 777 account, gaming issues, or any questions you may have. Our dedicated support team is always ready to assist you.
Contact Information
Email Support
Primary: [email protected]
Technical: [email protected]
Billing: [email protected]
Response time: Within 2 hours during business hours
Live Chat
Availability: 24/7
Languages: English, Hindi
Average wait time: Less than 2 minutes
Click the chat icon in the bottom right corner
Phone Support
Hours: 9 AM - 9 PM IST
Days: Monday - Sunday
Number: +91-XXX-XXXX-XXX
For urgent account or security issues
Frequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your email. If you don't receive the email, check your spam folder or contact our support team.
Why can't I access my account?
Account access issues can be due to incorrect login credentials, account suspension, or technical problems. Try resetting your password first, and if the issue persists, contact our support team with your account details.
How do I update my payment information?
Log into your account, go to "Account Settings," then "Payment Methods." You can add, remove, or update your payment information there. All payment data is processed securely through our encrypted payment system.
What should I do if a game is not loading?
Try refreshing the page, clearing your browser cache, or switching to a different browser. If the problem continues, check your internet connection and contact our technical support team for further assistance.
How can I delete my account?
To delete your account, contact our support team with your account details and reason for deletion. We'll process your request within 24-48 hours and send you a confirmation email once completed.
Common Issues & Solutions
Login Problems
- Verify your email address and password are correct
- Check if Caps Lock is enabled
- Clear your browser cookies and cache
- Try using a different browser or device
- Contact support if the issue persists
Payment Issues
- Verify your payment method is valid and has sufficient funds
- Check if your bank has blocked the transaction
- Try using a different payment method
- Contact your bank if the payment is declined
- Reach out to our billing support for assistance
Technical Problems
- Ensure you have a stable internet connection
- Update your browser to the latest version
- Disable browser extensions temporarily
- Check if JavaScript is enabled in your browser
- Contact technical support for advanced troubleshooting
Still Need Help?
If you couldn't find the answer to your question in our FAQ or troubleshooting guides, our support team is ready to help you personally.